Your Personal Information

The Little Shipping Co. will never give your personal information to third parties without your consent.

Online Shop

All prices are in Australian Dollars. Orders take 1-2 business days before lodging with Australia Post. GST is payable only on Australian shipping. After The Little Shipping Co. has received your payment and payment has cleared, the goods ordered will be sent unless they are out of stock in which case The Little Shipping Co. will contact you and give you a full refund or make a backorder. In the event of the payment not clearing, the order will be cancelled. The Little Shipping Co. is not responsible for any website malfunctions and server outages, but will do their best to resolve the problem.

Payment

We accept credit card, debit card and Paypal payments through the secure payment gateway’s Paypal and Stripe. Your financial information will be used by Paypal or Stripe to process the transaction. The Little Shipping Co. does not have access to your financial or credit card information. If you are concerned please read and agree to Paypal’s or Stripe’s terms and conditions.

Shipping

The Little Shipping Co. will use Australia Post to send all orders within Australia and to New Zealand. Shipping costs are calculated by weight and size using Australia Post guidelines. Delivery within Australia may take up to 1 week. Delivery to New Zealand may take 1-2 weeks. The Little Shipping Co. ensures that the goods purchased by you will be sent in appropriate packaging to prevent damage. In the unlikely event your goods are damaged on arrival, contact us within 7 days and compensation and a refund on postage from Australia Post may be payable for up to $50 AUD.

Refunds

Refunds will not be given for a change of mind or for New Zealand orders. If you live in Australia and there is a fault with the goods ordered please contact us within 7 days to organise a replacement. You will need to provide evidence there is a fault either by sending the goods back (at your cost) or sending an image if that will suffice. The Little Shipping Co. will cover postage costs for the replacement that is sent.

Acceptable Use

The Little Shipping Co. website, images and blog are copyrighted. If you would like to use our photos or content on your website, prior permission from The Little Shipping Co. is required.

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without The Little Shipping Co.’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without The Little Shipping Co.’s express written consent.